Refund & Cancellation Policy

This Refund and Cancellation Policy applies to appointment bookings made at Royal Hospital through the Aixbot WhatsApp Automation Platform.

Refund Policy

• • All payments made for appointments are final and non-refundable.
• • Refunds are not provided once a payment is successfully processed.
• • Patients are advised to verify appointment details before completing the payment.

Cancellation & Rescheduling

• • Appointments may be rescheduled by contacting the hospital directly at least 24 hours prior to the appointment time.
• • No cancellations or refunds will be processed after payment.